Delete your account

Retriever by Bayou Browns LLC

Delete it in the app (fastest)

1. Open Retriever and sign in.
2. Go to More › Account.
3. Tap Delete account and confirm.

Deletion happens immediately.

Or ask us by email

If you can't use the app, email info@bayoubrowns.com from the email address on your account with the subject “Delete my Retriever account”. We'll confirm it's you, then delete the account and reply when it's done.

What is deleted

• Your sign-in (email and password)
• Every business, client, item, estimate, invoice, receipt, payment and expense
• Your logo, signatures, job photos and receipt photos
• Your push notification token

All customer links you've sent stop working.

What is not deleted

• Your subscription. Deleting your account does not cancel it. On iPhone, cancel in Settings › your name › Subscriptions. On Android, cancel in the Google Play Store › your profile icon › Payments & subscriptions › Subscriptions.
• Copies of documents you already emailed to your clients, which are in their inboxes.

Backups

Deleted data is gone from the live service right away. Encrypted database backups, kept only for disaster recovery, roll off automatically within 35 days. Photos and files are deleted right away, with no backup copies.